Emergency Response Officer – Refresher training

The 1-day training Emergency Response Officer (ERO, in Dutch BHV) is there to maintain the knowlegde and skills of the ERO-ers and to keep them informed about the latest developments in this field. By participating in this refresher the validity of the ERO certificate of DELTA or NIBHV is extended by a year.  

On request we also give an AED instruction during this course. 

Content training

During the ERO course some of the following topics regarding life-saving, fire control and evacuation are covered.  

Part 1: Life-saving 

  • General rules for the provision of first-aid (5 important points) 
  • Emergency transport hold “Rauket” 
  • Vital functions 
  • Rescue breathing and CPR (for adults) 
  • Use of AED 
  • Suffocation and poisoning 
  • Shock 
  • External (severe) bleeding and how to use bandage 
  • Local injury (burns, fractions, eye injuries) 

Part 2: Communication, fire control and evacuation.  

  • Tasks of the aid worker 
  • Communication during a incident 
  • Fire control (fire three-and pentagon, fire stages, small fire extinguishers) 
  • Evacuations 
  • Importance of aftercare 


The open enrolment training consists of a 1-day instruction from 8 am till 4 pm for groups with an average of 12 participants. The practical-based course alternates between theory and practice.
For groups and in-company trainings the times and course formats can be adapted (evenings and weekends are also an option).  


Participants who pass receive the DELTA certificate according to NIBHV-standard or, on request, the NIBHV certificate. These certificates are valid for one year.  

No official exam will be conducted. The participants receive sufficient training and information during the refresher. Every participant who followed the ERO refresher with sufficient commitment extends his/her certificate with a year.  


The training is conducted in the Dutch language. On request we can organize the training in English or another language.  


All ERO instructions can be performed at DELTA or at your location. There is an advantage of coming to DELTA, in particular the “’Fire control’’ part can be trained more extensive and realistically.
For a customized ERO training we are very willing to come to your company.  

Conditions for participation

To participate in this refresher you have to posses a valid ERO certificate.


The price stated in the upper right corner of this page is including training materials, the DELTA certificate and lunch/coffee/tea.
We assume that the participant possesses an ERO book from NIBHV.
For the NIBHV exam a premium will be charged. All prices are excluding 21% VAT. 

Additional information

  • The schedule of our courses can be found under Cursus Planning.
  • These courses are very suitable for individual participants or small groups.
  • Feel free to contact us if you cannot find a specific course.
  • For groups or/and in company courses we are happy to make you a customized offer.